Question 1

What makes Khaki Bistra mattresses different?

Accepted Answer

Khaki Bistra mattresses are designed with premium materials and advanced technology to provide unparalleled comfort and support. Our mattresses cater to various sleep styles and preferences, ensuring you get the best sleep possible.

Question 2

How do I choose the right mattress for me?

Accepted Answer

We offer a range of mattresses to suit different needs. Consider factors like your preferred sleep position, firmness preference, and any specific requirements like back support. You can also contact our customer support team for personalized recommendations.

Question 3

Do Khaki Bistra mattresses come with a warranty?

Accepted Answer

Yes, all Khaki Bistra mattresses come with a 2002 warranty. This covers any manufacturing defects and ensures you can sleep comfortably knowing your purchase is protected.

Question 4

Can I try the mattress before buying?

Accepted Answer

While we don’t have physical stores yet, we offer a 7-night sleep trial. If you’re not satisfied with your mattress, you can return it within this period for a full refund.

Question 5

What is your return policy?

Accepted Answer

We accept returns within 7 days of purchase. The mattress must be in good condition. Contact our customer support to initiate a return, and we’ll arrange for pickup and refund your purchase.

Question 6

What if my mattress arrives damaged?

Accepted Answer

If your mattress arrives damaged, please contact our customer support within 48 hours of delivery. We’ll arrange for a replacement or refund.

Question 7

Do you offer financing options?

Accepted Answer

Yes, we offer financing options through [financing partner]. Choose the financing option at checkout to spread the cost of your mattress over time.

Question 8

How do I contact customer support?

Accepted Answer

You can reach our customer support team at support@khakibistra.in (support@khakibistra.in)or +91 99880 00894. We’re here to help with any questions or concerns.
Thank you for choosing Khaki Bistra! We’re committed to providing you with the best sleep experience.

FAQ